1. About This Policy
DeltaBit Studio ("DeltaBit Studio", "we", "us", or "our") respects your privacy. This policy applies to information collected through our website, enquiry forms, email, WhatsApp communications, and other direct interactions with us in connection with our services.
2. Information We May Collect
Depending on how you interact with us, we may collect information such as your name, email address, telephone number, business name, project requirements, messages or other information you voluntarily provide.
- Information submitted through contact or enquiry forms.
- Information you provide by email, telephone or WhatsApp.
- Basic technical information such as browser type, device information, approximate location, IP address and website usage data where collected by our hosting, analytics or security tools.
- Information reasonably necessary to provide, manage or improve requested services.
3. How We Use Information
We may use personal information to respond to enquiries, discuss project requirements, provide quotations, deliver and support services, communicate about projects, maintain business records, improve our website and services, prevent misuse or fraud, and comply with applicable legal obligations.
4. Legal Basis and Consent
Where consent is required for processing, we will seek consent in an appropriate manner. Where applicable law permits processing on another lawful basis, we may process information for that purpose. You may contact us regarding the use of your personal information or withdrawal of consent where consent is the basis of processing.
5. Sharing of Information
We do not sell personal information as a business practice. We may share information with service providers who help us operate the website or deliver requested services, such as hosting, form-processing, email, communications, analytics, security or payment providers, where relevant. We may also disclose information where required by law or reasonably necessary to protect our rights, users, property or security.
6. Third-Party Services
Our website may use third-party services. Their own privacy policies and terms may apply to information processed through those services. Examples may include hosting providers, analytics tools, form-processing services, email providers and WhatsApp or other communication platforms.
7. Cookies and Similar Technologies
Our website may use cookies or similar technologies for essential functionality, security, preferences, analytics or other purposes. Where required, appropriate consent or controls will be provided. See our Cookie Policy for more information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain legitimate business records, resolve disputes, enforce agreements, or comply with applicable legal requirements.
9. Security
We take reasonable technical and organisational measures intended to protect information from unauthorised access, misuse, alteration or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
10. Your Rights and Requests
Depending on applicable law, you may have rights relating to access, correction, deletion, withdrawal of consent or other controls over your personal information. To make a privacy-related request, contact us using the details below. We may need to verify your identity before acting on a request.
11. Children
Our website and services are intended for businesses and general audiences and are not directed specifically to children. We do not knowingly seek to collect personal information from children for independent use of our services.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date where appropriate.
13. Contact
For privacy-related questions or requests, contact DeltaBit Studio at hello@deltabitstudio.com or through our Contact page.